The cobbercasino Australia Complaints Team was unable to assist further due to the player’s lack of response to inquiries, which led to the rejection of the complaint. The player from Germany had a complaint regarding a closed account after winning €5300 at the casino. He attempted to withdraw €3000 but was informed of another account, which he denied having, leading to the withholding of his winnings and the return of his deposits.
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However, after winning 2700 CAD and requesting a withdrawal of 2300 CAD, the casino closed the new account, claiming the player had violated policy by having two accounts. The issue was resolved after the player informed the casino of the complaint filed with the eGaming Commission and CasinoGuru, which prompted the casino to comply and pay the winnings. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cobber Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Cobber Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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